Customer Engagement Models

AFORE Solutions offers a variety of affordable and flexible business models to suit our partners’ needs.

Fixed Price Turnkey Projects

In this business model AFORE Solutions will deliver a complete product that meets the customers product requirements within a mutually agreed project time frame. The customers will pay AFORE Solutions a pre-negotiated price based on the estimated engineering effort.

The processes involved in this business model typically include the following major steps:

• The customer communicates high-level product requirements to AFORE Solutions.
• AFORE Solutions works with the customer to clearly understand and define the detailed product requirements.
• AFORE Solutions provides a budgetary price, product details, assumptions and a project plan to the customer.
• The customer and AFORE Solutions agree on the “Statement of the Work” which defines the project scope, deliverables, responsibilities, acceptance criteria, project cost, payment schedule, and project milestones.
• AFORE Solutions executes the project following its development process.
• The customer is kept informed during the development through weekly project meetings, periodic reports, and milestone reviews.
• The customer reviews and approves major design documentation, and performs acceptance testing to certify the project deliverables meet the requirements.
• AFORE Solutions provides warranty support after the final project deliverables are accepted by the customer.
• Post warranty support service is available upon customers’ requests.

Time and Material 

Under this model, the project cost is based on a pre-negotiated hourly rate and an estimated budget of the time required. Effort is billed on a regular (typically monthly) basis until the project is completed or the customer terminates the project. This model is suited for projects where the scope of work is not well defined or understood.  Some examples: a technical feasibility study, a front-end project scope and investigation and bug fixing (software or hardware). Once the project scope and requirements are defined, the customer can convert the project from a time metering to a turnkey service.

Share Risk and Reward

AFORE Solutions is open to a shared risk and reward model for strategic projects in which AFORE Solutions assumes some investment and is entitled to share rewards through royalties and/or licensing agreements.

Please to get more detailed information how our customer engagement model may best fit your needs.